As a Culinary Sales Representative, you will serve as an important connection between prospective customers and our catering team.

Your responsibilities may include:

• Responding professionally and promptly to new catering inquiries and sales leads.
• Speaking with prospective customers to understand their event type, date, location, guest count, budget, food preferences, service expectations, and special requests.
• Presenting and selling available catering packages, menu options, enhancements, and related services.
• Recommending catering solutions based on the customer’s event needs and budget.
• Clearly explaining package inclusions, pricing, service options, and available upgrades.
• Guiding customers through the catering selection and booking process.
• Preparing, presenting, or coordinating customized catering proposals and quotes.
• Following up with prospective customers through phone, email, text, or approved communication channels.
• Maintaining consistent communication with leads throughout the sales process.
• Converting qualified inquiries into confirmed catering bookings.
• Identifying appropriate opportunities to upsell or cross-sell menu enhancements, premium packages, additional services, or event upgrades when they provide genuine value to the customer.
• Building strong relationships with new, existing, and returning customers.
• Developing opportunities for repeat business and customer referrals.
• Maintaining accurate records of customer conversations, proposals, follow-ups, bookings, and sales activity.
• Keeping customer and event information current within the company’s designated sales or customer-management systems.
• Coordinating important booking information with culinary, event, and operations teams after a sale is confirmed.
• Ensuring customer expectations and agreed-upon services are clearly communicated before transitioning a confirmed event to the appropriate operations team.
• Staying knowledgeable about current catering packages, menus, pricing, promotions, service options, and company policies.
• Learning enough about menu offerings and culinary services to confidently answer customer questions and make appropriate recommendations.
• Representing the company with professionalism, warmth, enthusiasm, and hospitality throughout every customer interaction.

The Culinary Sales Representative is expected to actively contribute to the growth of our catering business.

This may include identifying and developing opportunities with:

• Individuals planning birthdays, anniversaries, graduations, weddings, and other celebrations.
• Businesses and organizations planning meetings, employee events, luncheons, conferences, and corporate functions.
• Event planners and event professionals.
• Wedding and event venues.
• Community organizations.
• Schools and educational organizations.
• Property managers and residential communities.
• Nonprofit organizations.
• Returning catering customers.
• Referral partners and other local businesses.

The Culinary Sales Representative should be comfortable developing relationships, nurturing leads, following up consistently, asking for the sale, and working toward established sales goals.

The ideal candidate should have:

• Previous sales experience with a demonstrated ability to generate or close business.
• Experience in catering sales, restaurant sales, hospitality, event sales, food service, or a related field is strongly preferred.
• A genuine interest in food, hospitality, catering, and the culinary arts.
• Strong verbal and written communication skills.
• Excellent customer-service and relationship-building abilities.
• Confidence speaking with prospective customers by phone, email, text, video, or in person.
• Ability to identify customer needs and recommend appropriate solutions.
• Experience handling leads and following prospects through a sales pipeline.
• Strong negotiation and closing skills.
• Ability to professionally discuss pricing and overcome reasonable customer objections.
• Strong organizational and time-management skills.
• Ability to manage multiple customer inquiries and event opportunities simultaneously.
• Attention to detail when documenting event requirements and customer expectations.
• Basic understanding of catering menus, guest counts, portioning, dietary preferences, and event logistics is preferred.
• Ability and willingness to learn company menus, packages, pricing, and service standards.
• Experience using CRM, booking, sales, email, or customer-management software is preferred.
• A positive, dependable, professional, and hospitality-focused attitude.

You should be able to talk about food with genuine enthusiasm, listen carefully to what a customer wants, confidently explain catering options, and help guide them toward a decision without making the experience feel pressured or transactional.

You understand that every inquiry represents more than a potential sale—it represents someone’s birthday, wedding, company celebration, family gathering, milestone, or important occasion.

That understanding should come through in the way you communicate.

At the same time, you are a salesperson. You are comfortable following up, discussing pricing, handling objections, recommending upgrades, asking for the business, and working toward measurable sales goals.

As a Culinary Sales Representative, you will have the opportunity to combine food, hospitality, creativity, and sales while helping customers create events worth remembering.

If you are a motivated sales professional with a passion for culinary experiences, a talent for building relationships, and a proven ability to turn conversations into business, we would love to hear from you.

Bring your personality. Bring your sales experience. Bring your passion for food—and help us turn great conversations into unforgettable catering experiences.